The champagne corks pop as your sales team closes a major deal. High-fives all around, celebrations on Slack, and another win in the books. Fast forward three months: your finance team is still chasing payment, the invoice is stuck somewhere in the customer’s system, and that victory now feels hollow.
This disconnect isn’t just frustrating – it’s killing your cash flow. While finance manually tracks invoices across multiple vendor payment portals, sales has moved on to the next prospect. Customer success focuses on adoption metrics, completely unaware that payment issues might derail the renewal they’re banking on. Meanwhile, leadership wonders why projected revenue isn’t hitting the bank account.
The truth is simple but often overlooked: optimal cash flow requires alignment across teams. It’s not just a finance problem. When your invoices get stuck in vendor payment portals, everyone pays the price – and Monto’s automated portal submission system is designed to keep every team in sync.
The Hidden Cost of Disconnected Teams
Look at how most organizations operate today:
Finance lives in spreadsheets, manually tracking which invoices were submitted to which vendor payment portals, when they’re due, and which ones need follow-up. They’re constantly logging into different systems with different passwords, checking statuses, and trying to piece together a coherent picture of your receivables.
Sales considers their job complete at signature. They’ve hit their quota and moved on to filling next quarter’s pipeline. In their mind, payment processing is automatic – someone else’s concern entirely.
Customer Success tracks product adoption, feature usage, and satisfaction scores. They’re building relationships for the long term, often completely unaware that payment challenges could jeopardize the accounts they’re nurturing.
Leadership lacks real-time visibility into what’s actually happening with cash flow. They see signed contracts but not the delays in vendor payment portals that prevent those contracts from turning into cash.
The impact of this disconnect is substantial:
Your DSO (Days Sales Outstanding) creeps upward as payments take longer to process. Every day an invoice sits in a vendor payment portal is another day you can’t use that cash.
Customer relationships strain when finance escalates late payments to customers who thought everything was fine. The customer’s procurement team gets annoyed with their internal teams, your customer success manager gets blindsided, and suddenly a strong relationship develops cracks.
Finance wastes valuable hours on manual tasks that could be automated. Instead of analyzing cash flow trends and optimizing collections strategy, they’re logging into portal after portal, submitting the same information repeatedly.
Why Vendor Portals Make This Even Harder
The proliferation of vendor payment portals has made collections exponentially more complex. Most enterprises now require suppliers to submit invoices through their proprietary systems – Coupa, Ariba, Oracle, and dozens of others, each with its own interface, login, and process.
This fragmentation creates several critical problems:
Manual submission means inevitable delays. Every portal requires someone to manually log in, enter invoice details, upload documents, and track status. With limited finance resources, invoices often sit in queues for days before submission.
Human errors multiply across systems. When finance manually enters the same data into multiple vendor payment portals, mistakes happen. A single mistyped character can result in a rejected invoice and another 30-day payment delay.
Visibility becomes impossible. With invoices scattered across numerous vendor payment portals, getting a clear picture of outstanding payments requires logging into multiple systems or maintaining complex spreadsheets that are outdated almost immediately.
For companies serving enterprise customers, this portal proliferation directly impacts cash flow optimization. You’re not just waiting for customers to pay – you’re waiting for your team to navigate labyrinthine portal requirements first.
Automating Invoice Submissions with Monto
Monto directly addresses these challenges by automating the entire vendor portal submission process. Here’s how it transforms your collections:
Instead of manually logging into each vendor payment portal, Monto integrates directly with these systems. Your invoices are automatically submitted to the right portal in the right format, eliminating submission delays and human errors.
Real-time tracking keeps every team informed. Sales can see if their deals are translating to revenue. Customer success gets notified before payment issues escalate into relationship problems. Finance knows exactly where every invoice stands without logging into multiple systems.
Executive reporting provides instant visibility into collection status across all vendor payment portals. Leadership can see accurate cash flow projections based on actual invoice status, not just due dates.
This automation doesn’t just make life easier for finance – it creates organization-wide alignment around cash flow optimization.
The ROI of a Unified Collections Process
Companies that automate vendor payment portal submissions see measurable results:
Reduced DSO: When invoices get submitted immediately rather than sitting in internal queues, payments arrive faster. Most companies see a 7-10 day reduction in DSO within the first quarter of implementation.
Healthier customer relationships: Proactive communication prevents the awkward collections calls that damage relationships. When everyone sees payment status in real-time, issues get resolved before they require escalation.
Increased finance efficiency: Your finance team stops spending hours on manual portal submissions and starts focusing on strategic cash flow optimization. The same team can manage more invoices across more vendor payment portals without adding headcount.
Stronger cross-functional alignment: When sales, customer success, and finance share visibility into invoice status, they start working together naturally. Sales helps with collections when needed, customer success addresses issues before they impact relationships, and finance provides the visibility everyone needs.
Ultimately, Closed-Won Isn’t Done Until You Get Paid
Cash flow isn’t just finance’s responsibility – it’s an organization-wide imperative that affects everyone’s success. The deal isn’t really closed when the contract is signed. It’s closed when the payment hits your bank account.
Companies that automate invoice submission across vendor payment portals don’t just improve efficiency – they transform how their organization thinks about cash flow optimization. When everyone can see exactly where payments stand, everyone contributes to getting paid faster.
At Monto, we’ve built our platform specifically to bridge this gap. By automating submissions across all your customers’ vendor payment portals, we help align your entire organization around cash flow – turning closed deals into actual revenue faster and more predictably.
